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AI#07
DialexAI
Sr. Full-Stack Developer·2023 – Present
D
DialexAI
Overview
DialexAI is a white-label AI calling agent platform that lets businesses define custom agent personas, conversation scripts, and escalation rules without writing code. Once configured, agents handle inbound and outbound calls autonomously — qualifying leads, answering FAQs, booking appointments, and handing off to human agents when needed.
The platform is built on FastAPI with MongoDB for flexible agent configuration storage, and a React frontend for the agent builder interface. Each AI agent has a defined persona, knowledge scope, and a set of programmable actions it can trigger during a call.
Key Highlights
- ✓Visual agent builder for defining personas, scripts, and conversation flows
- ✓Programmable escalation rules — trigger human handoff based on sentiment or keywords
- ✓Inbound and outbound autonomous call handling
- ✓Flexible MongoDB schema for storing agent configurations and call logs
- ✓Multi-tenant architecture supporting independent client workspaces
- ✓React-based management dashboard for monitoring and fine-tuning agents
Tech Stack
FastAPIMongoDBReact
Project Info
- Category
- AI
- Period
- 2023 – Present
- Role
- Sr. Full-Stack Developer
- Status
- Shipped